Voice AdapterPrivacy Policy
Last updated: October 13, 2026
Voice Adapter (“we”, “us”) provides an AI agent that turns chat messages, voice notes, photos and PDF files into rows in a Google Sheet chosen by the user. This policy explains what data we process, why, and the choices you have. Questions: support@vadapter.online.
Who this applies to
- Account owners — people who sign in at app.vadapter.online and set up agents (for themselves or for clients).
- End users — people who send messages to an agent in Telegram or in the web chat.
Data we process
| Data | Why |
|---|---|
| Account email and name (sign-in is handled by Clerk) | To create and secure your account. |
| Google account email and OAuth access/refresh tokens | To read the structure of the spreadsheet you selected and write the rows you confirm. Tokens are stored encrypted. |
| Agent settings (spreadsheet ID, tab names, column names, dropdown values, instructions) | So the agent knows where and how to write. |
| Messages sent to the agent, and text recognized from voice notes, photos and PDFs | To prepare the record shown on the confirmation card and to keep a short chat context. |
| Telegram chat ID | To deliver replies to the right chat. |
| Technical logs (timestamps, errors) | To keep the service reliable and secure. |
Photos, PDF files and voice recordings are processed in memory and are not stored. The chat history keeps only a label such as “[photo]”. Draft records are stored encrypted and expire automatically.
How we use Google user data
When you connect Google, we request access to Google Sheets and to the files you pick yourself (drive.file). We use it only to:
- read the tabs, header row and dropdown lists of the spreadsheet you selected;
- write the rows that you (or your end user) confirmed on the review card.
We do not read, list or modify any other files in your Google Drive.
Voice Adapter’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically, Google user data is not used to develop, improve or train generalized AI or machine-learning models; it is not sold; it is not used for advertising; and it is not read by people except with your consent, for security purposes, to comply with the law, or when aggregated and anonymized for internal operations.
Service providers
We share data only with providers that help us run the service, under contracts that require them to protect it:
- OpenAI — understanding messages, transcribing voice notes and reading photos and PDFs. Data sent through the OpenAI API is not used to train their models.
- Railway — application hosting and database.
- Clerk — account sign-in.
- Telegram — message delivery.
- Google — Google Sheets, where your records are stored.
We do not sell personal data and do not share it for cross-context behavioral advertising.
Legal bases (EEA and UK users)
We process data to perform our contract with you (providing the service), on our legitimate interests (security, preventing abuse, improving reliability), and with your consent where required (connecting your Google account). You can withdraw consent at any time.
International transfers
Our providers may process data outside your country, including in the United States. Where required, transfers rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
Retention
- Account, agent settings and encrypted tokens: while your account is active.
- Draft records: removed automatically shortly after they expire.
- Photos, PDFs and voice recordings: not stored.
- Rows written to Google Sheets live in your own spreadsheet and are controlled by you.
Your rights and choices
Depending on where you live (for example under the GDPR, UK GDPR or California law), you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. To make a request, email support@vadapter.online. We will not discriminate against you for using these rights. You can also:
- disconnect Google in the platform settings;
- revoke Voice Adapter’s access at myaccount.google.com/permissions;
- ask us to delete your account and all associated data.
If you are in the EEA or UK, you may also complain to your local data protection authority.
Security
Data is transmitted over HTTPS. Google tokens and conversation drafts are encrypted at rest. Access to production systems is limited to people who need it.
Cookies
This website does not use advertising or analytics cookies. The platform uses only cookies and storage that are strictly necessary for sign-in.
Children
The service is not directed to children under 16, and we do not knowingly collect their data.
Changes
We will post any changes on this page and update the date above. For significant changes we will notify account owners by email.